Attention: All dealership transactions (EFS, drop-off, and walk-in) are required to go to First Lakeland Tag Agency or Express Auto Tags of Winter Haven. Please contact Stacy O’Neal, Director of Sales to assist you with any questions. Stacy can be reached by phone at 954-274-9743 or via e-mail at stacy@dsn.net.
The Tax Collector’s Office will conduct dealership transactions in three different ways prior to the end of May 2023:
- Transactions submitted via EFS in which the work is processed at the dealership, submitted electronically, checked by the Tax Collector’s Office and submitted to DHSMV. If you are interested in learning more about this please contact Laura Gorman at 863-534-4734.
- Transactions walked into one of our four service centers.
- Transactions dropped off at one of our four service centers.
The Tax Collector’s Office has implemented the following policies to ensure all customers (dealer and non-dealer) are served as quickly and efficiently as possible prior to the End of May 2023:
- Prior to a ticket being issued, dealership location will be verified at check-in to ensure that your location is in Polk County.
- Polk County Dealers are allowed to walk in up to three transactions on one ticket from the hours of 8:30 am – 11:00 am, and 2:00 pm – 4:30 pm.
- Polk County Dealers are allowed to walk in one transaction on one ticket during the lunch hours of 11 am – 2 pm.
- Polk County Dealers are allowed to have one ticket issued at a given time. When a ticket is completed, the dealer may have another one issued.
- Multiple individuals representing one Polk County dealership are not allowed to have more than one ticket opened at the same time.
- There is no limit to the total amount of tickets that can be issued to a Polk County Dealer from 8:30 am to 4:30 pm. The frequency of tickets issued only varies due to the number of walk-in customers at any given time during business hours.
- Polk County Dealers are allowed to drop off deals at any point in time throughout the day from 8:30 am – 5:00 pm.
- There is no limit to the total amount of deals a Polk County Dealership can drop off throughout the day from 8:30 am – 5:00 pm
Authorized Tax Collector Partners
The Tax Collector’s Office encourages all dealerships to utilize the following authorized partners for the conducting of your dealer transactions:
First Lakeland Tag Agency
4130 Florida Ave.
Lakeland, FL 33813
(863) 275-0380
First Lakeland Tag Agency Desk
(at Davenport Service Center)
2000 Deer Creek Commerce Lane
Davenport, FL 33837
Phone: (863) 295-9129
Express Auto Tags of Winter Haven
300 Avenue M, Northwest,
Winter Haven Florida 33881
(863) 293-5551
Morningstar Fleet Services
817 N. Florida Ave.
Lakeland, FL 33801
(863) 683-3322