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Driver Licenses & Identification Cards

ATTENTION: Appointment requirement for All Driver License transactions.
(Includes Identification, Driver License, Commercial Driver License, Reinstatements, Written Exams and Road Tests)

ATTENTION: As of February 15th, the State requires anyone whose driver license has expired for more than one year to complete and pass the written exam again to obtain a new driver license. To schedule an appointment to take the Written Exam, please click here and select the Written Exam appointment type.

Handbooks for the exam are provided here (also available in Spanish and Creole).
Driver Licenses & Identification Cards

Property tax dollars and fees paid by Polk County Residents subsidize the cost of providing driver license services in Polk County. Because of this, Polk County residents receive first consideration for making appointments for the following:

Identification, Driver License, Commercial Driver License, Reinstatements, Road Tests and Written Exams. (Bartow Service Center does not have written exams available at this time.)

Attention: DHSMV has changed the Address Requirements, please visit “What to Bring” for more information or by clicking the link below to the updated Certification of Address Form.
Address Certification form

DL Appointments

Note: Non-Residents of Polk County are required to schedule a visit by obtaining Guest Service Ticket prior to seeking Driver License Services in Polk. Non Resident Guest Service Tickets are limited and only guarantee the Non Resident Guest a place in line with Polk County residents at the time of their visit. This ticket is not an actual Service Center appointment and simply allows a Non Resident to obtain a queue number for service. To find Driver License Services in your home county, please visit