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Dealer Statistics

Statistics for the month of September 2019


Dealer Drop Off

Lobby Bartow Lakeland North Ridge (Davenport) Lake Wales TOTAL
# of Titles Dropped Off 21 1030 545 176 1772
# of Titles Returned 5 102 49 23 179
% of Titles Processed First Time 76% 90% 91% 87% 90%
% of Titles Processed Same Day 0% 4% 69% 45% 28%
% of Titles Processed by 5:00 PM Next Day 44% 76% 100% 100% 85%

EFS - Work Processed in the Dealership

EFS
Total Transactions 3015
Returned/Suspended for Correction 200
Worked Checked in ORION Same/Next Day 100%
Filed to DMV within Five Days 100%
NOTE: All transactions are processed in the Bartow Service Center

Lobby Statistics

Lobby Bartow Lakeland North Ridge (Davenport) Lake Wales TOTAL
Total Dealers Served 96 357 44 39 536
Total Dealer Transactions 223 675 84 72 1054
% served within 10 minutes or less 76% 70% 66% 64% 70%
% served within 15 minutes 90% 86% 75% 79% 85%
% served within 20 minutes 94% 96% 93% 90% 95%
% served within 30 minutes 99% 99% 98% 97% 99%