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Dealer Statistics

Statistics for the month of May 2020


Dealer Drop Off

Lobby Bartow Lakeland Davenport Lake Wales TOTAL
# of Titles Dropped Off 203 1685 449 440 2777
# of Titles Returned 24 335 67 39 465
% of Titles Processed First Time 88% 80% 85% 91% 83%
% of Titles Processed Same Day 50% 15% 84% 52% 36%
% of Titles Processed by 5:00 PM Next Day 45% 47% 16% 38% 40%

EFS - Work Processed in the Dealership

EFS
Total Transactions 3093
Returned/Suspended for Correction 297
Worked Checked in ORION Same/Next Day 100%
Filed to DMV within Five Days 100%
NOTE: All transactions are processed in the Lakeland Service Center

Lobby Statistics

Lobby Bartow Lakeland Davenport Lake Wales TOTAL
Total Dealers Served 35 142 11 31 219
Total Dealer Transactions 104 233 19 45 401
% served within 10 minutes or less 65% 75% 64% 29% 66%
% served within 15 minutes 80% 85% 64% 52% 79%
% served within 20 minutes 86% 91% 82% 71% 87%
% served within 30 minutes 86% 98% 82% 87% 94%