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"JOE WANTS TO KNOW" CUSTOMER SURVEY CLOSES


Sweepstakes Winner Announced

BARTOW, Florida/PR Free/August 7, 2013

Sharon Bartle from Lakeland was the lucky winner of the $100 Publix Gift Card for completing a customer satisfaction survey for the Tax Collector's Office recently.

Over 3,500 participants, at an 18% response rate, answered an email sent out by Joe Tedder to taxpayers, asking for constructive feedback on customer service standards and opportunities for performance improvement. Due to the high response rate, the data reflects a 95% confident level and a margin of error of +/- 1.52%.

Results of the survey will be published at a later date.


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